Hostess/waitress
1 week ago
**Key Responsibilities**
- **Guest Welcome & Seating**: Greet guests warmly upon arrival, provide accurate wait times, and escort them to their assigned tables.
- **Reservation Management**: Take, confirm, and manage reservations, along with maintaining the wait list during busy periods.
- **Communication & Coordination**: Act as a central point of communication, keeping servers and kitchen staff informed about guest needs and seating availability.
- **Front-of-House Maintenance**: Ensure the reception area and dining room are clean, tidy, and organized.
- **Guest Assistance**: Answer guest questions, handle complaints professionally, and address any special requests or needs.
- **Customer Service**: Provide excellent customer service from the moment a guest arrives until their departure.
**Essential Skills**
- **Customer Service**: Strong ability to interact positively with guests.
- **Communication**: Excellent verbal skills for communicating with both guests and staff.
- **Organization**: Skillful management of reservations, wait lists, and table assignments.
- **People Skills**: The ability to make guests feel comfortable and valued.
- **Professionalism**: Maintaining a high standard of hospitality and demeanor in a busy environment.
**Typical Qualifications**
- A high school diploma or GED is often preferred but not always required.
- Previous experience in customer service or a restaurant setting is beneficial.
- Familiarity with restaurant etiquette and health and safety regulations is helpful.
**Must Required Marathi speaking, Reading and understanding.**
**Job Type**: फ़ुल-टाइम
Pay: ₹12,000.00 - ₹18,000.00 per month
**Benefits**:
- खाने की पेमेंट
**Experience**:
- total work: 2 years (preferred)
Work Location: In person
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