Customer Support Executive

5 days ago

New Delhi, India OSS education Full time

**Customer Support Executive**

We are looking for immediate joiner for the position of Customer Support Executive.

**Responsibilities**:

- Identify strong potential prospects, to generate lead opportunities.
- Engaging and interact information to potential customers.
- Create a good connection with your client with your skills and crack a deal.
- Follow up on company-generated leads and obtain new leads through referrals.
- Support our top clients and be a key player in guiding potential clients in making confident.
- purchasing decisions by demonstrating the attributes of the company's products or services.
- You will be directly involved in discussions with the end client globally.
- Run International Business Development campaigns for business development.
- Manage the Sales with the sole focus of maximizing revenues in a timely, reliable, and consistent basis.
- Build trust with our clients by responding to inquiries, developing accounts, and generating quotes.
- Set up and maintain accurate customer and prospect profiles and records in our sales database.
- Handle Inbound and Outbound calling for customer service.
- Identify and assess customers’ needs to achieve satisfaction.
- Build sustainable relationships and trust with customer accounts through open and interactive Communication.
- Provide accurate, valid, and complete information.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits, conduct follow-ups to ensure complete resolution of issues.
- Keep records of customer interactions and process customer profiles.
- Follow communication procedures, guidelines, and policies.
- Take the extra mile to engage customers.

**Skills Required**:

- Proficiency in Spoken English (preferred)
- Must have basic computer knowledge
- Thorough understanding of marketing and negotiating techniques
- Fast learner and passion for sales
- Self-motivated with a results-driven approach
- Aptitude in delivering attractive presentations
- Prior experience of dealing with international clients preferred

**Immediate Joiners are required (FEMALE CANDIDATES ONLY)**

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹9,525.68 - ₹25,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Morning shift

Ability to commute/relocate:

- New Delhi, Delhi: Reliably commute or willing to relocate with an employer-provided relocation package (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Customer service (required)
- total work (preferred)

**Language**:

- Hindi (preferred)
- English (required)

**Speak with the employer**
+91 9289856895

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