Customer Support Executive(Chat)

23 hours ago

New Delhi, India CherishX Full time

**Customer Support Executive Duties and Responsibilities**

At the heart of being a customer support executive is keeping customers satisfied so that they continue to use **CherishX's** products and services. To this end, customer support executives perform a variety of duties. Our analysis of job postings reveals the following to be among the most common responsibilities:
**Customer Support Executive Skills**

Customer support executives are outstanding communicators. They listen carefully to what the client is saying and explain resolution actions clearly. Sometimes they may need to converse with other members of the customer care team to learn what steps have already been taken. Other traits frequently found in the best customer support executives include:

- Exhibiting patience in order to appease the most difficult clients
- Following through on inquiries to ensure completion and satisfaction
- Managing the performance of others seriously but tactfully
- Negotiating acceptable terms for both the company and the customer
- Solving problems creatively when easy solutions aren’t available

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹15,000.00 - ₹27,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Paid sick time

Schedule:

- Day shift
- Evening shift

Supplemental Pay:

- Performance bonus

Application Question(s):

- What is your typing speed ? (Words per minute)

**Language**:

- English (required)

**Speak with the employer**

+91-XXXXXXXXXX

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