Dispatcher/customer Service
7 days ago
JOB RESPONSIBILITIES:
- Follow up with drivers for on-time pickup and delivery.
- Resolving driver issues related to and maintaining coordination with them.
- Diligently keeping an eye on check-in-out times of the drivers and charging waiting to the customers.
- Maintaining a proper record of work done by the drivers and trucks for each specific territory.
- Dispatching and planning of Ad-hoc loads.
- Cover up additional trailer pool on respective facilities as and when required.
- Handling the shift report to the supervisor before leaving.
- Booking orders with customers and updating them on the status of shipments.
- Maintaining current knowledge of market trends in the transportation marketplace.
JOB QUALIFICATIONS:
- High school diploma.
- 2+ years of work experience in a similar role. For freshers, good communication skills are mandatory.
- Excellent communication skills both verbal and written.
- Advanced computer knowledge.
- Hardworking & willing to learn and adapt.
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹15,000.00 - ₹50,000.00 per month
**Benefits**:
- Health insurance
- Paid sick time
- Paid time off
Schedule:
- Evening shift
- Fixed shift
- Monday to Friday
- Morning shift
- Night shift
- US shift
- Weekend availability
Supplemental Pay:
- Overtime pay
- Performance bonus
- Shift allowance
- Yearly bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
Work Location: In person
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