Telesales Executive

6 days ago

Kochi Kerala, India Trackpi Private Limited Full time

The Telesales Executive at MarQ BPO Solutions is responsible for driving sales through proactive outbound calls and lead follow-ups. This role involves promoting the company’s products and services, managing customer relationships, and identifying upselling opportunities. The executive will maintain accurate CRM records, meet sales targets, and contribute to MarQ’s market growth by delivering excellent service and effectively communicating product value.

**Key Responsibilities**
- Conduct outbound calls to prospects and leads to introduce MarQ’s offerings, understand customer needs, and pitch relevant solutions.
- Handle inbound inquiries and follow up promptly to convert them into qualified sales opportunities.
- Qualify leads effectively through targeted questioning; assess needs and budget to align offers.
- Accurately document all interactions, lead status updates, and follow-up activities in the CRM system.
- Achieve or exceed assigned sales targets, performance metrics (e.g., conversion rate,average order value, call volume), and KPIs.
- Identify and recommend upsell or cross-sell opportunities within the existing customer base.
- Provide constructive feedback from customer interactions to improve sales scripts, offerings, and messaging

**Key Skills**
- Relationship building and networking.
- Sales and persuasion techniques.
- Strong time management and organizational skills.
- Ability to work independently and achieve targets.

**Compensation & Benefits**
- **Salary Range**: ₹1,80,000 - ₹3,00,000 per annum (negotiable depending on experience)
- **Incentives**:

- Performance-based commission.
- **Other Perks**: Health insurance, mobile/data reimbursement, training programs.
- **Career Growth**: Opportunity to advance into senior sales or business development roles based on consistent performance

**Eligibility Criteria**:
Any Qualification

Fluency in English and Hindi

Excellent communication, negotiation, and interpersonal skills.

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person

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