Customer Relationship Officer

4 days ago

Tiruvalla, India Medcity International Academy Full time

**Customer satisfaction**: Ensuring customers are satisfied throughout and after the sales process *
- **Customer service**: Providing prompt and satisfactory responses to customer inquiries and resolving complaints

*
- **Customer data**: Analyzing customer data to identify patterns and insights

*
- **Customer experience**: Improving the customer experience and providing feedback to relevant teams

*
- **Customer base**: Expanding the customer base and identifying new sales opportunities

*
- **Customer loyalty**: Organizing loyalty programs

*
- **Customer feedback**: Collecting and analyzing customer feedback

*
- **New products**: Participating in the development of new products and services

*
- **Staff training**: Training staff to improve service and meet customer requirements

*
- **Marketing**: Developing marketing budgets and plans, and participating in meetings and events to promote the company's products and services

Pay: ₹13,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

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