Monitoring-operations Support-application Monitoring

5 days ago

Pune Maharashtra, India Zensar Technologies Full time

**JD for Application Monitoring SME**
- Demonstrable experience on managing APM project.
- Very good experience in the implementation, deployment, and integration of various APM tools like AppDynamics, Dynatrace.
- Agent installation, configuration, custom dashboards, policy, and rule creation etc. and related troubleshooting
- Understand the business needs in terms of SLO, SLI and translate them into APM solution.
- Analyze performance data collected by AppDynamics or Dynatrace to identify bottlenecks, perform root cause analysis on outages, and preemptively alert for potential problems.
- Abilit to develop custom queries and metrics to enhance visibility into key problem areas in customer environments.
- Experience in creating custom unified dashboards.
- Expertise to integrate APM solutions with as well as ITSM solutions.
- Deep knowledge on Event management, AIOps and observability configurations
- Assist customer in adopting and getting maximum ROI from APM platform.
- Knowledge of ITIL foundations
- Working knowledge of java and shell scripting.
- Good experience in development of integration scripts/programs using SOAP/REST Webservices.
- Good to have experience integrating with Cloud Services.
- Strong communication skills and ability to interact with our business, product, and development teams, skills and ability to articulate business benefit of a technology solution.
- Ability to think strategically, as well as tactically, and to exercise sound judgment in problem-solving and priority/goal setting.
- Self-motivated individual, able to work independently and in coordination with a team.Brings can-do attitude and energy to the team.

**Location**: Pune/Hyderabad

**Experience in years**:5-7 years

**Band**:E

No of position: 1

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