Monitoring Operator

2 weeks ago

Pune, India Creospan Inc. Full time
Creospan is a growing tech collective of makers, shakers, and problem solvers, offering solutions today that will propel businesses into a better tomorrow. 'Tomorrow's ideas, built today' In addition to being able to work alongside equally brilliant and motivated developers, our consultants appreciate the opportunity to learn and apply new skills and methodologies to different clients and industries.
Job Title: Infrastructure Control Operator (ICO)
Location: , Pune, Maharashtra, India (Hybrid)

Job Description
Creospan is looking for an Infrastructure Control Operator (ICO) to play a vital role in supporting and maintaining infrastructure-related controls throughout the organization. This position is responsible for ensuring adherence to internal risk frameworks, infrastructure standards, and regulatory requirements. Key duties include performing control related activities, monitoring control performance, maintaining comprehensive documentation, and supporting both internal and external audits. The successful candidate will demonstrate consistent achievement of SLA commitments and timely execution of control tasks.

Must Haves:
~ Bachelor's degree in computer science, Information Technology, Risk Management, or a related field.
~3-5 years of experience in an Infrastructure control, risk, or infrastructure operations role.
~ Proven experience in Infrastructure controls, risk management, or infrastructure support roles, preferably in regulated environments.
~ Hands on experience in Control Testing, SOX/SOC audit.
~ Ability to clearly document control operations in a structured playbook format, enabling its use as a standardized and repeatable checklist for execution and compliance.
~ Understanding of infrastructure platforms and infrastructure standards.
~ Hands on experience in operating and tracking controls effectively.
~ Strong reporting skills, tracking and maintaining KPIs.
~ Strong interpersonal skills and the ability to collaborate with different teams effectively.
~ Ability to identify reporting anomalies and escalate issues appropriately.

Good to Have:
Service-Now and Power BI experience as user.
Highly motivated, energetic self-starter who takes ownership of issues and drives them to resolution.
Good organizational skills - manages and prioritizes multiple tasks across different time horizons within deadlines.
Strong analytical, problem solving and process re-engineering skills.
Experience with control monitoring tools and systems.
Excellent written and verbal communication skills for reporting, documentation, and cross-functional collaboration.
Certified Information Systems Auditor (CISA), Certified in Risk and Information Systems Control (CRISC)
Familiarity with control frameworks, risk management practices, and compliance regulations (e.g., GDPR, SOX, etc.).

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