CRM Assistant

5 days ago


Pratap Nagar Jaipur Rajasthan, India Lunawat Gems Full time

**Key Responsibilities**:

- **Data Management**:

- Maintain and update customer data in the CRM system.
- Ensure data accuracy and integrity by conducting regular data audits.
- Support the preparation of customer segmentation and database analysis.
- **Customer Relationship Management**:

- Help track customer interactions and feedback through the CRM system.
- Support the resolution of customer inquiries or issues as they arise.
- **Reporting and Analytics**:

- Assist in the generation of CRM reports to evaluate the effectiveness of campaigns.
- Analyze customer trends and behaviors to identify areas for improvement.
- Track key performance indicators (KPIs) and assist with reporting to senior management.
- **Campaign Support**:

- Help in the creation of personalized customer communications.
- Assist with coordinating promotional materials, including customer-facing communications.
- **Collaboration**:

- Work closely with other teams (Marketing, Sales, Customer Service) to support cross-departmental CRM initiatives.
- Provide assistance to CRM managers and other team members when needed.
- Participate in meetings to discuss CRM strategies, updates, and challenges.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹17,000.00 per month

Schedule:

- Day shift

Application Question(s):

- How many years of experience as CRM?
- Are you comfortable for Sitapura location?
- Are you comfortable for 6 days working?

Work Location: In person


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