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Digital Content Associate

2 weeks ago

Chennai, India ADCI - Tamil Nadu Full time

Working knowledge of InDesign, HTML, CSS, e-pub, XML standards is mandatory
- Must possess knowledge in e-book/print book conversion
- Ability to meet deadlines in a fast-paced work environment driven by complex software systems and processes
- Should be self-motivated and a good team player
- Must pay undivided attention to the details while editing content and diving deep to identify root cause of issues
- Good at problem solving, data analysis and troubleshooting issues related to content editing
- Good interpersonal skills to manage ongoing relationships with software team and inter-operations teams
- Knowledge/experience in publishing industry would be preferred
- Must be a graduate in any stream from any reputable university

Job summary

Job summary

Responsibilities: - The Primary responsibility of the role is to perform quality checks on web pages and digital content for the e-book reader.
- The associate needs to perform e-book conversion and would need to have working knowledge of HTML and CSS.
- The associate need to continuously adapt and learn new features on the Editors and improve on his/her acumen to quickly edit and fix up contents. He/she has to follow editing SOP to spot/catch errors in the content.
- The associate needs to perform content quality check to qualify user experience for content viewing (flow and format quality) and usage on the Kindle device. He/she will need to use software tools for quality audit, content editing and data capture.
- The associate will need to be aware of the operations metrics like productivity (Number of titles processed per hour), quality (defect %age) and delivery/latency SLA. The associate will be measured on his compliance to these Metrics, SLA requirements, QA guidelines, team and personal goals.
- The associate should be a team player and come up with improvement ideas to his direct report and improve the editing/QA process.
- The associate will need to often contact stakeholders globally to provide status reports, communicate relevant information and escalate when needed.
- The role is an individual contributor role.
- The role requires a graduate degree with exposure to MS office and comfort with numbers.
- In addition the associate should have attention to detail, good communication skills, and a professional demeanor.

Working knowledge of InDesign, HTML,CSS e-pub, XML standards is mandatory