Digital Content Associate

4 days ago

Chennai, India ADCI - Tamil Nadu Full time

Completed under graduation (UG) in any stream.
- Analytical knowledge to solve basic mathematical and logical problems.
- Knowledge of Excel (Basic excel knowledge and logics)
- Ability to communicate effectively (Read, Write, Speak in English)

Job summary
- The Primary responsibility of the role is to perform marketing operations to improve visibility of the content.
- The associate will need to be aware of the operations metrics like productivity (Number of titles processed per hour), quality (defect %age) and delivery/latency SLA. The associate will be measured on his compliance to these Metrics, SLA requirements, QA guidelines, team and personal goals.
- The associate will need to often contact stakeholders globally to provide status reports, communicate relevant information and escalate when needed.
- The role is an individual contributor role.
- The role requires a graduate degree with exposure to MS office and comfort with numbers.
- In addition the associate should have attention to detail, good communication skills, and a professional demeanor.
- Ability to meet deadlines in a fast paced work environment driven by complex software systems and processes.
- Self starter, good team player Strong attention to detail in editing content and deep dive and identify root causes of issues.
- Good at problem solving, data analysis and troubleshooting issues related to content editing.
- Good interpersonal skills to manage ongoing relationships with software team and inter operations teams.
- Working knowledge of XML standards would be an added advantage. Knowledge of or experience in Publishing industry is a big plus.
- Should be able to write SQL queries.
- Knowledge on python/selenium to perform basic automations of repetitive tasks.
- Knowledge on the Digital Marketing methods.

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