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Customer Care Executive

2 weeks ago

Jaipur Rajasthan, India high up solar system Full time

Job Title: Customer Support Executive

**Location**: Sitapura Industrial Area, Jaipur

**Employment Type**: Full-Time

**Salary Range**: ₹15,000 to ₹20,000 per month

About Us: High Up Solar System is a pioneering company dedicated to harnessing solar energy for a sustainable future. We are committed to innovation, environmental stewardship, and providing exceptional service to our clients. Join us in our mission to make solar energy accessible to everyone.
- Provide information about our products and services, assisting customers with their needs.
- Troubleshoot and resolve customer issues effectively and efficiently.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with cross-functional teams to improve customer satisfaction and streamline processes.
- Stay updated on product knowledge and company policies to provide accurate information to customers.
- Follow up with customers to ensure their issues are resolved and satisfaction is achieved.
- Gather feedback from customers to identify areas for improvement.
- Qualifications :Bachelor’s degree in Technology (B.Tech) or a related field.
- Minimum of 1-2 years of experience in customer support or a similar role preferred.
- Strong communication skills, both written and verbal.
- Proficiency in using customer support software and Microsoft Office Suite.
- Excellent problem-solving skills and a customer-centric approach.
- Ability to work in a fast-paced environment and manage multiple tasks.
- A passion for sustainability and renewable energy is a plus.
- What We Offer :Competitive salary in the range of ₹15,000 to ₹20,000 per month.
- Opportunities for professional growth and development.
- A collaborative and inclusive work environment.
- The chance to contribute to meaningful projects that make a difference.
- Dress Code**:Formal attire is required for all interviews.**:

- Application Instructions**:Please bring a hard copy of your resume to the interview.**

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement

Supplemental Pay:

- Performance bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)

Work Location: In person

**Speak with the employer**
+91 9680099400