Service Advisor

3 days ago

Ganeshpeth Colony Nagpur Maharashtra, India Eros Hyundai Full time

Qualification:

- Diploma in Automobile engineering/ Mechanical engineering
Experience: - 6 month to 1 year.
Location: Nagpur
Skills:

- 2 Wheeler driving, experience:

- 1 to 2 years
4 Wheeler driving, experience:

- 6 months-1 year is must,
Great Verbal Communication Skills, presentable, Public Speaking.

Roles and Responsibilities:

- Communicates with clients about vehicle problems, insurance questions, and warranty issues
- Maintains positive relationships with clients to ensure repeat and return customers
- Approaches transactions with sales-minded professionalism and suggestively sell products and services to clients, including making clients aware of all packages and retail options available.
- Answers customer questions about services, including when to expect vehicle repairs
- Ensures customer vehicle is finished on time and details for customer services rendered and costs for those services, ensuring satisfaction at every step of interaction
- Acts as an advocate for clients when communicating vehicle problems and needs to repair department.
- Liaises with technicians about parts ordering to ensure requisite parts are available when vehicle repairs require them, and communicates any time restrictions to customers in timely manner.

**Salary**: ₹10,000.00 - ₹12,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

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