Customer Service Representative

3 days ago

Hyderabad Telangana, India Plod IT Solutions Full time

We are hiring energetic Customer Service Representatives for our Voice Process to handle customer interactions efficiently. If you have strong communication skills, basic computer knowledge, and a willingness to learn, we will provide the training you need to succeed

Key Responsibilities:
Handle inbound & outbound calls professionally.

Assist customers with inquiries and provide accurate information.

Maintain a high level of customer satisfaction and service quality.

**Requirements**:
Excellent English communication skills (both verbal & written).

Sales background preferred OR ability to learn quickly.

Training provided - No prior experience required.

Ability to work in a fast-paced, target-driven environment.

Willingness to work night shifts (US timings).

Work from Home option available (must have a stable internet connection).

**Job Types**: Part-time, Contractual / Temporary
Contract length: 12 months

Pay: ₹180,000.00 - ₹200,000.00 per year

Expected hours: 48 per week

**Benefits**:

- Paid sick time
- Work from home

Schedule:

- US shift

Supplemental Pay:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: Remote

Expected Start Date: 18/02/2025

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