Restaurant Captain

3 days ago

Kharghar Navi Mumbai Maharashtra, India Forehotels.com Full time

_**Experience Step into a realm of royal elegance and culinary heritage at Our fine dine restaurant, an authentic Awadhi restaurant with branches in Mumbai, Pune, and Agra.**_
- **We offer our guests the very best of Lucknow with a commitment to capturing the essence of the fading Awadh culture. Our menu features traditional Awadhi cuisine, renowned for its rich flavours and unique cooking style. Each dish is meticulously prepared in the dum pukht style, simmered to perfection in ghee and infused with aromatic spices**_

Key Responsibilities
- **Service Excellence**: Ensure that all guests receive prompt, courteous, and professional service at all times. Address and resolve any guest concerns or complaints promptly and effectively.
- **Team Leadership**: Supervise, train, and motivate the service staff, including servers, bussers, and host/hostess. Foster a positive and collaborative work environment.
- **Operations Management**:Oversee daily dining room operations, including table assignments, reservations management, and coordination with the kitchen staff to ensure smooth service flow.
- **Quality Control**:Maintain high standards of cleanliness and presentation throughout the dining area. Monitor and enforce adherence to health and safety regulations.
- **Guest Relations**: Build and maintain strong relationships with guests, ensuring repeat business and positive word-of-mouth.
- **Menu Knowledge**:Possess thorough knowledge of the menu, including daily specials, and be able to make recommendations and answer guests' questions regarding food and beverages.
- **Sales**: Promote and upsell menu items, beverages, and special promotions to maximize revenue.
- **Reporting**:Prepare and submit reports on dining room activities, guest feedback, and staff performance to the management team.
- **Benefits**_
- Service Charge
- Tips
- Food
- Accommodation

Pay: ₹17,000.00 - ₹18,000.00 per month

Schedule:

- Day shift

**Experience**:

- total work: 3 years (preferred)

Work Location: In person

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