Call Analyser

Call Analyzer & Transcribers is responsible for transcribing and summarizing calls as per the process requirement, Performs call monitoring to meet the quality parameters, Take up the responsibility of the assigned task, Keep on asking for the reviews and feedback from the peers, Reporting back to Supervisors on daily basis, Ensuring quality work...

**Tech Mahindra Pune Hiring Video Call Advisor - Female** **Interview Address - Tech Mahindra Ltd, Sharda Centre, Kothrud, Pune. (Near null stop, Erandwane)** Job Title: Video call Advisor Role: 1) Provide service support 2) Resolving customer complaints brought to your attention 3) Maintain standardization of service delivery 4) Providing proactive...

Work closely with the CEO and the executive team to deliver high-impact projects. - Analyse data and prepare reports to support project outcomes. - Assist in drafting project-related reports, presentations, and proposals. We are looking for someone with: - Currently pursuing a Bachelor's or Master's degree in Business, Management, or a related field. - We...

We're Hiring Join Our Journey of InnovationAre you ready to shape the future with us? We're on the lookout for passionate, curious, and driven individuals to join our growing teamQDegrees Services,we are a business consulting and product innovation company. We empower our clients to enhance customer satisfaction and loyalty by leveraging the customer...

**Pre Sales (Tele Calling Executive)** **Roles and Responsibilities** - Responsible for generating sales through calling customers and developing opportunities for the sales team through given sales leads. - Briefing the customers on project USPs thoroughly. - Scheduling and conducting meetings with the customers - Understanding the need of customers and...

**Roles and Responsibilities: -** - Assign the calls to Service Engineer and follow up till call closer - Ensure Customer Complaints & queries are met urgently, Resolve Complaints - Analysing service calls - Monitoring call closer ratio - Coordination with customer & internal team (Service Engineers) - Preparation of Quotations of services, Equipment, AMC &...

Job Description Roles & Responsibilities: - To clearly understand the client's cybersecurity environment and respective product. - To monitor, configure, and troubleshoot cybersecurity issues and related monitoring tools - To analyse and validate cybersecurity incidents in-detail and help the L3 team with RCA/data or logs collection - To enable knowledge...

Handle the calls of customers and solve the queries. - Understand the queries of customers and provide the solution. - Assign the service calls to service engineers. - Responsible for detailed test plan creation for medium to large projects. - Analyses product and test project risks and advises Sr Test Engineer and/or Project Managers and project teams of...

**Responsibilities** - Call leads from a given list and upsell subscription monthly pricing features. - Analyse and understand the client ROI & suggest them right set of features - Good understanding of NF products for upselling. - Ready to work end to end solutions for customer satisfaction ( Upsell, activation of packages & client escalations) - Analysing...

We are looking for an IT Recruiter to join our HR department and help us grow our IT team.Experience required is 0 to 1 year. **Responsibilities**: - Parse specialized skills and qualifications to screen IT resumes. - Perform pre-screening calls to analyze applicant’s abilities. - Participate in tech conferences and meetups to network with IT...