Regional Operations and Partnerships Excellence

JLL supports the Whole You, personally and professionally.

Regional Operations and Partnerships Excellence Champion
The regional Operations and partnerships Excellence champion supports the operational teams in countries (on-shore and near-shore) in our strategy to drive excellence in service delivery and partnerships. As part of the OpEx community of practices, the role ensures the adoption and the development of OpEx tools. By coaching and providing hands-on support to the leads and the teams, it makes sure value is generated at local and regional level. It promotes an end to end service delivery with JBS and HR in the business, support the team to drive continuous improvement at the lowest level possible and coordinate with the Service towers to define and deliver high impact project portfolio.
Key Accountabilities
- Bachelor's degree in HR, Business administration, Accounting, Finance or other related field,-5 or more years of progressively responsible, relevant service operations experience, leading or consulting for operational experienceSkills & Competencies

Technical
- Ability to create trust and to coach individuals and teams. -Strong communication skills and the ability to communicate and present appropriately at all levels of the organization through written and verbal methods.Excellent influence management skills, including the ability to manage middle management and other key stakeholders.Ability to work across multiple, distributed, silo’d, functional groups to drive results -Ability to work in a fast-paced environment with multiple competing priorities-Strong enterprise-wide vision, seeing the big picture, recognizing critical details and dealing with ambiguity.History of well-developed integrity, ethical behavior and collaboration -Ability to maintain neutrality and calm demeanor in tense / conflict-ridden situationsSystems Used*
- Process Software & Tools -Workday, Service Now (HR Direct) -Payroll (ADP and related tools)-MS Office suite

**What we can do for you**:
At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.