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Client Servicing Executive

2 weeks ago

Masjid Mumbai Maharashtra, India Vertex Events Full time

**Job Summary**:
**Key Responsibilities**:

- **Client Relationship Management**: Act as the primary point of contact for clients, ensuring their needs and expectations are met throughout the event planning and execution process.
- **Event Coordination**: Collaborate with internal teams to plan and execute events, ensuring all client requirements are incorporated and delivered with high standards.
- **Problem Solving**: Quickly address any issues or challenges that arise during the planning or execution phases, ensuring mínimal disruption to the client’s experience.
- **Team Collaboration**: Work closely with the event management, production, and creative teams to ensure seamless delivery of services.
- **Feedback and Reporting**: Collect client feedback post-event, providing detailed reports and insights to improve future events and client satisfaction.
- **Client Communication**: Maintain regular communication with clients, keeping them informed about event progress and any necessary adjustments.

**Qualifications**:

- **Education**: Bachelor’s degree in Business, Marketing, Communications, or a related field.
- **Experience**: 2+ years of experience in client servicing, customer relations, or event management.
- **Skills**:

- **Communication**: Excellent verbal and written communication skills, with the ability to convey complex ideas clearly and concisely.
- **Problem-Solving**: Strong analytical skills to identify issues and develop effective solutions promptly.
- **Teamwork**: Ability to work effectively in a team environment, collaborating with diverse groups to achieve common goals.
- **Organization**: Strong organizational skills with the ability to manage multiple clients and events simultaneously.

Pay: ₹240,000.00 - ₹450,000.00 per year

**Benefits**:

- Cell phone reimbursement
- Paid sick time
- Paid time off

Schedule:

- Day shift

Supplemental Pay:

- Commission pay

**Experience**:

- total work: 1 year (required)

Work Location: In person