Patient Care Coordinator

1 week ago

Bengaluru District Karnataka, India DR.HOLLA’S VITILIGO CENTRE PVT LTD Full time

**Job description**

**Work Responsibilities**
- Identify the needs of potential new patient, address concerns and handle objections, and provide solutions.
- Handle inbound and outbound calls to customers.
- Up-selling premium consultation slots as much as possible.
- Maintain good new patient relations.
- Meet personal targets and work towards meeting team targets.
- Maintain records of the conversations with the customer and analyse the data.
- Write and submit timely reports on performance, targets, and patient queries.

**Critical requirements for the role (Must-Haves)**:

- Graduate.
- 0-3 years of experience.
- Excellent communication skills.
- Working knowledge of MS Office (MS Excel and Word)
- Must be patient, positive, and professional.
- Strong customer service skills.
- Ability to set and meet goals.
- Entrepreneurial in nature.
- Agile with a growth mindset.
- Comfort with an unstructured role and environment that evolves over time.

**Job Types**: Full-time, Permanent, Fresher, Internship

Pay: ₹19,000.00 - ₹25,000.00 per month

Schedule:

- Day shift
- Morning shift
- Rotational shift

Work Location: In person

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹19,000.00 - ₹25,000.00 per month

Schedule:

- Day shift
- Morning shift
- Rotational shift

Ability to commute/relocate:

- Bengaluru District, Karnataka: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- total work: 1 year (required)

**Language**:

- Hindi (required)
- English (required)
- Kannada (required)
- Tamil (required)
- Telugu (required)

Work Location: In person

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