IT Customer Support Executive

2 weeks ago


Kochi, India GVR Business Transforms Full time

Job Title - IT Customer Support Executive

Job Location
- Cochin, Kerala

Fresher with Excellent communication skill

L1 staff job description:
1. Coordinating with Theatre operations team to solve L1 issues. Eg: Basic POS troubleshooting.

2. Coordinating with client IT team for basic configurations and troubleshooting.

3. User access creation and modification.

4. Coordinating with distributors to resolve reporting issues.

5. Basic configurations in Vista. Eg: Discounts, item creations etc.

6. Assisting in IT audits.

7. Actively monitoring the support requests.

**Job Types**: Full-time, Regular / Permanent

**Benefits**:

- Health insurance
- Provident Fund

Day range:

- Weekend availability

Shift:

- Day shift
- Flexible shift

Ability to commute/relocate:

- Kochi, Kerala: Reliably commute or planning to relocate before starting work (required)
- Health insurance



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