IT Customer Support Executive
2 weeks ago
Job Title - IT Customer Support Executive
Job Location
- Cochin, Kerala
Fresher with Excellent communication skill
L1 staff job description:
1. Coordinating with Theatre operations team to solve L1 issues. Eg: Basic POS troubleshooting.
2. Coordinating with client IT team for basic configurations and troubleshooting.
3. User access creation and modification.
4. Coordinating with distributors to resolve reporting issues.
5. Basic configurations in Vista. Eg: Discounts, item creations etc.
6. Assisting in IT audits.
7. Actively monitoring the support requests.
**Job Types**: Full-time, Regular / Permanent
**Benefits**:
- Health insurance
- Provident Fund
Day range:
- Weekend availability
Shift:
- Day shift
- Flexible shift
Ability to commute/relocate:
- Kochi, Kerala: Reliably commute or planning to relocate before starting work (required)
- Health insurance
-
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