Customer Support Executive
1 day ago
Customer Support Executive
Job Location:Kochi
Job Type :Full Time (On Site)
**Responsibilities**:
*Respond to customer inquiries and complaints in a timely and professional manner.
*Provide accurate and up-to-date information about our products and services.
*Troubleshoot and resolve customer issues. Maintain a positive and professional attitude at all times.
*Keep detailed records of customer interactions and transactions.
*Continuously strive to improve the customer experience. Collaborate with other departments to resolve customer issues.
**Requirements**:
Good communication skills in English and Hindi.
Knowledge in other regional languages (Malayalam/Tamil/ Telugu/Kannada) will be an added advantage
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Provident Fund
Schedule:
- Day shift
Ability to commute/relocate:
- Kochi, Kerala: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Language**:
- Hindi (required)
- English (required)
- Health insurance
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