Customer Service Representative

2 weeks ago

Wagle Estate Thane Maharashtra, India Chromato Scientific Full time

Responsibilities:_
- C_onduct proactive outbound prospecting and lead generation activities to identify potential customers and qualify leads_
- _Develop a deep understanding of our products and services, including features, benefits and pricing_
- _Manage the sales cycle from initial contact through to close, ensuring that customer information and sales data is accurate and up-to-date_
- _Provide exceptional customer service, answering questions and addressing concerns in a timely and professional manner_
- _Meet or exceed weekly and monthly sales targets, including lead generation, sales activities and closed deals_
- _Collaborate effectively with other members of the sales team, sharing best practices and contributing to team success_
- _Keep up-to-date with industry trends and competitive offerings, adjusting sales strategies as required_
- U_se CRM software to manage customer interactions and sales data, ensuring the accuracy and completeness of the information_
- A_ttend sales training and other professional development activities as required_
- Qualifications:_
- B_achelor's degree in business, marketing or a related field_
- S_trong verbal and written communication skills_
- E_xcellent active listening skills to understand customer needs and concerns_
- A_bility to work effectively as part of a sales team, contributing to team success_
- K_nowledge of sales techniques, including prospecting, lead qualification and closing deals_
- A_ttention to detail and ability to manage time effectively_

**Job Types**: Full-time, Permanent, Fresher

**Salary**: ₹15,000.00 - ₹18,000.00 per month

**Benefits**:

- Internet reimbursement
- Paid sick time

Shift:

- Day shift

Supplemental pay types:

- Bonus pay

Travel requirement:

- No travel

Ability to Commute:

- Wagle Estate, Thane - 400604 (preferred)

Ability to Relocate:

- Wagle Estate, Thane - 400604: Relocate before starting work (required)

Work Location: In person

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