Telecaller - Credit Card & Loan Services

5 days ago

Jagatpura Jaipur Rajasthan, India InspiroWeb Solutions Full time

**Full job description**

**Key Responsibilities**:

- Make outbound calls to **leads interested in credit cards, loans, or other financial services**.
- Handle inbound queries related to credit cards, loans, EMI cards, etc.
- **Resolve customer issues or doubts** over the call in a polite and professional manner.
- **Explain product features, eligibility criteria, and documentation requirements**.
- Build rapport and **convince customers to apply** for the appropriate banking product.
- Maintain a record of calls, follow-ups, and lead status in the CRM system.
- Coordinate with internal teams in case of any technical or documentation issues.
- Meet daily/weekly targets for calls and conversions.

**Required Skills**:

- Strong communication and interpersonal skills (Hindi/English or local language).
- Ability to understand financial products and explain them clearly.
- Problem-solving attitude and customer-first approach.
- Confidence and persistence in follow-ups.
- Basic computer knowledge and familiarity with CRM tools.

**Preferred Qualifications**:

- Bachelor’s degree in Marketing, Business, Communications, or related fields.
- Previous experience working in the same field.

**Job Types**: Full-time, Permanent

**Job Type**: Permanent

Pay: ₹12,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

Work Location: In person

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