Executive - Operations (Dispatch)

2 days ago


Kolkata West Bengal, India MOVIN Full time

**JOB ROLE & RESPONSIBILITIES**:

- To ensure delivery, pick up, connections from the hub to the branches every day in order to meet the service levels and customer experience.
- To identify and set up operation in new areas which can derive business and save cost by converting them into direct locations for better customer experience and control over operation.
- To design and execute routes so that day to day operation and contingencies are managed.
- To manage and roll out action plans in the event of contingencies to ensure service levels are met.
- To negotiate with Third Party Vendor’s and take the decisions on volume allocation.
- To resolve escalations from network and customers.
- To deliver result on productivity elements which are directly linked to operating cost.
- To deliver result on cost per piece plan.
- To help credit and Sales team to resolve billing disputes.
- To drive team on ground and in back office to get the desired results in terms of service agreed and cost effectiveness.
- To train new business partners. To train new team members.
- To undertake new assignment or project as per business, customer and operation needs.
- To manage records and retain them as necessary.
- To ensure operation is executed and compliant every single day.
- To manage & maintain day to day vendor relations and close Vendor bills in a timely & accurate manner.
- To maintain service reports, cost reports and billing reports of the branches.
- To constantly strive for the better customer experience and effective operation every day.
- To create atmosphere of trust between own team and internal as well as external customer.
- To promote safety and ensure all the possible safety precautions are taken by all the team members.

**Primary Responsibilities**:

- To ensure delivery, pick up, connections from the hub to the branches every day in order to meet the service levels and customer experience.

**Additional Responsibilities**:
**Reporting Team**
- **Reporting Designation**:

- **Reporting Department**:
**Educational qualifications preferred**
- **Category**: Higher Secondary
- **Field specialization**:

- **Degree**: 12th/HSC/Intermediate
- **Academic score**:

- **Institution tier**:
**Required Certification/s**:
**Required Training/s**:
**Required work experience**
- **Industry**:

- **Role**:

- **Years of experience**: 1 to 2

**Key Performance Indicators**:
**Required Competencies**:
**Competencies**
- Achieve Result
- Serve and Delight our customers
- Collaborate and Partner with others

**Required Knowledge**:
**Required Skills**:
**Required abilities**
- **Physical**:

- **Other**:
**Work Environment Details**:
**Specific requirements**
- **Travel**:

- **Vehicle**:

- **Work Permit**:
**Other details**
- **Pay Rate**:

- **Contract Types**:

- **Time Constraints**:

- **Compliance Related**:

- **Union Affiliation**:


  • Dispatch Executive

    2 weeks ago


    Madhyamgram, Kolkata, West Bengal, India Gangurams Full time

    The Dispatch Executive will be responsible for handling the day-to-day dispatch operations, ensuring timely and accurate dispatch of finished goods. This includes sorting orders, arranging stock, stock taking, and coordinating loading and unloading activities. The role requires attention to detail, organizational skills, and the ability to work in a...

  • Dispatch Executive

    2 weeks ago


    Burrabazar, Kolkata, West Bengal, India CAIR ACTUATORS & VALVES Full time

    **Order/Dispatch Executive / Dispatch Coordinator** Relevant Exp.: 1 to 3 Years Job Roles and Responsibilities Technical Fundament must Sales & dispatch planning (work order, pro-forma invoice, tax invoice, purchase order, reporting & co-ordination. **Good command on English writing, letter writing, client communication**: **Industry Type: Industrial...

  • Dispatch Executive

    1 week ago


    Kolkata, West Bengal, India Chemtex Speciality Limited Full time

    Dispatch Executive Ecommerce Executive, Computer Knowledge Back Office Work, Inbound and outbound process. Any Graduate. Male ( Only ) **Job Information**: Industry - Chemicals Work Experience - 0-1 year Salary - 0 - 1.8 Lac City - Kolkata State/Province - West Bengal Country - India Zip/Postal Code - 700046


  • Burrabazar, Kolkata, West Bengal, India CAIR ACTUATORS & VALVES Full time

    **Job description** **Dispatch Executive / Dispatch Coordinator** Relevant Exp.: 1 to 3 Years Job Roles and Responsibilities Sales & dispatch planning (work order, pro-forma invoice, tax invoice, purchase order, reporting & co-ordination. **Good command on English writing, letter writing, client communication**: **Industry Type: Industrial...


  • Salt Lake, Kolkata, West Bengal, India Southend Pharma Private Limited Full time

    **Key Responsibilities**: - Plan, schedule, and manage daily dispatches across West Bengal. - Coordinate with billing and sales teams to ensure prompt and correct dispatch of invoices and products. - Prepare & Verify packed goods for accuracy (batch, quantity, expiry). - Route planning to optimize delivery times and fuel usage. - Ensure all dispatches are...

  • Dispatch Supervisor

    2 weeks ago


    Howrah, West Bengal, India CP HR Services Pvt.Ltd Full time

    **Position -Billing Executive** **Location - Ankurhati Industrial Park, NH-6, Domjur, Howrah, West Bengal** **Experience - 2+ Years** **Education - Graduate** **Salary - 20K** Key Responsibilities - Coordinate the dispatch of orders based on customer requests, sales orders, or scheduled deliveries. - Ensure that all orders are accurately documented and...

  • Dispatch Assistant

    1 week ago


    New Alipore, Kolkata, West Bengal, India Sun Oil Company Pvt Ltd Full time

    Receive and verify incoming orders for dispatch. - Assist in scheduling deliveries and pickups based on order priority and vehicle availability. - Coordinate with drivers to confirm delivery routes and times. - Monitor the location and status of shipments using tracking systems. - Ensure all necessary documentation is completed and filed correctly. -...

  • Dispatch Manager

    2 weeks ago


    Salt Lake, Kolkata, West Bengal, India Southend Pharma Private Limited Full time ₹ 12,00,000 - ₹ 16,80,000 per year

    Key Responsibilities:Plan, schedule, and manage daily dispatches across West Bengal.Coordinate with billing and sales teams to ensure prompt and correct dispatch of invoices and products.Prepare & Verify packed goods for accuracy (batch, quantity, expiry).Route planning to optimize delivery times and fuel usage.Ensure all dispatches are executed as per...


  • Howrah, West Bengal, India Renyc Cakes & Puff Full time

    The Store and Dispatch Incharge is responsible for overseeing inventory management, storage, and timely dispatch of goods. This role ensures proper stock control, accurate record-keeping, and smooth coordination between the store and dispatch operations to meet customer and production requirements. **Key Responsibilities**: - Maintain accurate records of...

  • Warehouse Executive

    5 days ago


    Kolkata, West Bengal, India Balwaan Krishi Full time

    **Position Description**: **Designation** **Warehouse Executive** **Responsibilities & Duties**: - Manage **daily outbound operations** including order picking, packing, scanning, and dispatches. - Ensure **timely and accurate dispatches** of B2B/B2C orders as per fulfillment deadlines. - Coordinate **vehicle movement and courier handovers**; arrange...