Chat Support Executive

4 days ago

Noida Sector Noida Uttar Pradesh, India Winet Infratel Full time

**Job Title: Backend Support Executive Language Malayalam, Kannada, Hindi, English**

**Experience
- 6month
- 1yrs**

**Key Responsibilities**:

- Resolve customer queries via WhatsApp using the Zeapl Panel.
- Ensure ticket resolution by closing or forwarding them appropriately on the panel.

**Language Requirements**:

- **English & Hindi**:

- **South Indian Languages (Any One & Two)**:

- **Kannada** (1 resource)
- **Malayalam** (1 resource)

**Skills & Qualifications**:

- Proficiency in the respective language, Language **Malayalam, Hindi, English, Kannada,**(written and verbal).
- Experience in customer support or backend operations is preferred.
- Good communication and problem-solving skills.

Pay: ₹12,000.00 - ₹18,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Work Location: In person

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