CRM Associate
2 weeks ago
**Job Title**:Customer Care Executive**
**Responsibilities**:
- Handling Customer complaints & grievances.
- Keeping track of the orders and arranging required styles on request.
- Resolving queries on social media on posts and direct messages.
- Forwarding queries to concerned Team.
- Upselling on the desired products
**Required Experience/Skills/Education**:
- A bachelor’s degree in Administration or related field.
- A minimum of 3 years' experience (fashion ecom based preferred)
- Excellent interpersonal and written and oral communication skills.
- Knowledge of CRM systems.
- Computer skills.
- Knowledge of mediation and conflict resolution techniques
Pay: ₹40,000.00 - ₹50,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
**Experience**:
- Customer relationship management: 2 years (required)
Work Location: In person
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