CRM Associate

6 days ago


Mumbai Maharashtra, India Aashni + Co. Full time

**Job Title**:Customer Care Executive**

**Responsibilities**:

- Handling Customer complaints & grievances.
- Keeping track of the orders and arranging required styles on request.
- Resolving queries on social media on posts and direct messages.
- Forwarding queries to concerned Team.
- Upselling on the desired products

**Required Experience/Skills/Education**:

- A bachelor’s degree in Administration or related field.
- A minimum of 3 years' experience (fashion ecom based preferred)
- Excellent interpersonal and written and oral communication skills.
- Knowledge of CRM systems.
- Computer skills.
- Knowledge of mediation and conflict resolution techniques

Pay: ₹40,000.00 - ₹50,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

**Experience**:

- Customer relationship management: 2 years (required)

Work Location: In person



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