CRM & Loyalty Associate
3 days ago
About Us: The Souled Store is one of India’s fastest-growing youth-focused lifestyle brands. Founded in 2013 as a homegrown Indian brand, we have become one of the largest online merchandising platforms, partnering with global licenses such as Disney, Warner Bros., Our offerings extend beyond themed designs like superheroes, movies, TV shows, and cartoons, as we continue to lead the latest youth fashion and lifestyle trends. Expanding beyond apparel, we are growing across categories such as action figures, backpacks, collectibles, footwear, and kidswear. While primarily an online brand, we have successfully ventured into offline retail with 40 stores across India and ambitious plans for further expansion. If you resonate with our vision and want to be part of an evolving brand, we would love to have you on board. For a young, growing organization like ours, an Associate in the Customer Experience Team, plays an important role. The associate is the first point of contact with the customer. The associate must be able to assist our customers in a swift, professional and efficient manner in line with the set company guidelines. Resolve customer queries via inbound/outbound phone calls, emails and social media channels. ● Processing and loggings emails, calls and Social Media queries on the CRM system. ● Minimum 1 year experience in the customer service industry. ● Ability to work long hours/additional hours as and when required ● Ability to think on one’s feet and possess an overall calm attitude, be good at conflict resolution skills and get the tasks assigned done even on days where we experience high work volumes ● Must be comfortable working in rotational shifts and on public holidays.
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Job Opening: Am- Loyalty
2 days ago
Mumbai, India TopGear Consultants Full timeThis Company Leading with FMCG Company for their office in Mumbai **Role : Assistant - Loyalty & CRM-Mumbai Roles and Responsibilities: - CRM and Loyalty - Support in execution of annual Loyalty & CRM calendar - Co-ordinate all front and back-end systems and vendors for all promotional updates on timely basis with cross functional stakeholders internally...
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Assistant Manager-Loyalty
1 week ago
Mumbai, India Starbucks Full timeAssistant Manager-Loyalty Location: Mumbai, IN Job Summary and Mission: Tata Starbucks considers loyalty program, data analytics & CRM insights core to driving its business in India and across the world. This role will require to support in managing My Starbucks Rewards loyalty program, platform extensions – the Mobile App being a key platform and digital/...
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Assistant Manager-Loyalty
3 weeks ago
Mumbai, India Starbucks Full timeJob Description Job Summary and Mission: Tata Starbucks considers loyalty program, data analytics & CRM insights core to driving its business in India and across the world. This role will require to support in managing My Starbucks Rewards loyalty program, platform extensions - the Mobile App being a key platform and digital/ technological enhancements on...
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Marketer, CRM
2 weeks ago
Mumbai, Maharashtra, India StudyMitr Full time ₹ 5,00,000 - ₹ 15,00,000 per yearAbout RoleWe're seeking a Marketer – CRM & Loyalty Programs to craft personalized journeys and campaigns that drive retention, loyalty, and brand love. You'll design programs that make customers fall in love with Secret Alchemist's clean fragrances and aromatherapy products, again and again.Key ResponsibilitiesPlan and execute CRM campaigns across email,...
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CRM Strategist
2 weeks ago
Mumbai, India VML Full timeRole : CRM Strategist (Freelancer) Location : Mumbai Duration: 2 months About Us: 'VML, a WPP company is a global powerhouse born from the unification of Wunderman Thompson and VMLY&R — two of the world's most powerful and accomplished creative agencies with complementary capabilities and geographic strengths. We have an industry-unique opportunity to...
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CRM Strategist
2 weeks ago
Mumbai, India VML Full timeRole: CRM Strategist (Freelancer)Location: MumbaiDuration: 2 monthsAbout Us:'VML, a WPP company is a global powerhouse born from the unification of Wunderman Thompson and VMLY&R — two of the world's most powerful and accomplished creative agencies with complementary capabilities and geographic strengths. We have an industry-unique opportunity to provide...
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CRM Strategist
3 days ago
mumbai, India VML Full timeRole: CRM Strategist (Freelancer)Location: MumbaiDuration: 2 monthsAbout Us:'VML, a WPP company is a global powerhouse born from the unification of Wunderman Thompson and VMLY&R — two of the world's most powerful and accomplished creative agencies with complementary capabilities and geographic strengths. We have an industry-unique opportunity to provide...
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CRM Strategist
1 week ago
Mumbai, India VML Full timeRole : CRM Strategist (Freelancer) Location : Mumbai Duration: 2 months About Us: 'VML, a WPP company is a global powerhouse born from the unification of Wunderman Thompson and VMLY&R — two of the world's most powerful and accomplished creative agencies with complementary capabilities and geographic strengths. We have an industry-unique opportunity to...
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CRM Strategist
2 weeks ago
Mumbai, India VML Full timeRole: CRM Strategist (Freelancer)Location: MumbaiDuration: 2 monthsAbout Us:'VML, a WPP company is a global powerhouse born from the unification of Wunderman Thompson and VMLY&R — two of the world's most powerful and accomplished creative agencies with complementary capabilities and geographic strengths. We have an industry-unique opportunity to provide...
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CRM Strategist
2 weeks ago
Mumbai, India VML Full timeRole: CRM Strategist (Freelancer)Location: MumbaiDuration: 2 monthsAbout Us:'VML, a WPP company is a global powerhouse born from the unification of Wunderman Thompson and VMLY&R — two of the world's most powerful and accomplished creative agencies with complementary capabilities and geographic strengths. We have an industry-unique opportunity to provide...
