Job Opening: Am- Loyalty
2 days ago
This Company Leading with FMCG Company for their office in Mumbai
**Role : Assistant - Loyalty & CRM-Mumbai
Roles and Responsibilities:
- CRM and Loyalty
- Support in execution of annual Loyalty & CRM calendar
- Co-ordinate all front and back-end systems and vendors for all promotional updates on timely basis with cross functional stakeholders internally and externally including Mobile App & Website
- Co-ordinate with agencies & all in-store and digital creative campaign implementation related to CRM and Loyalty
- Co-ordinate with CRM agency to drive CRM tactical campaigns to manage customer relationship and retention
- Liaison with relevant teams to ensure Communication to Stores for relevant promotions connected to Loyalty & CRM
- Understand and build the system capabilities from card and mobile tactics
- Conduct UAT for tactical promotions
Current Company:
Current CTC:
Expected CTC:
Notice Period:
Exp in Years:
Role:
Customer Service
- Salary:
Not Disclosed by Recruiter
- Industry:
FMCG
- Functional Area
Customer Success, Service & Operations
- Role Category
Customer Success, Service & Operations - Other
- Employment Type:
Full Time, Permanent
- Key Skills
Loyalty
CRM
Retail
customer relationship
Project Management
Customer Relationship Management
Benchamarking
fmcg
Marketing
Skills highlighted with ‘‘ are preferred keyskills
- Education
- PG:
MBA/PGDM in Any Specialization
Company Profile
- TopGear Consultants Pvt Ltd.
- Leading Clients of TopGear Consultants private limited
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