Customer Support Representative

6 days ago

Chandigarh Chandigarh, India Cresta Kans Full time

Urgent requirement for **International Customer Support Advisor**

Location: Chandigarh & Mohali

Salary package: 18k to 30k in-hand

5 days working (US Shifts)

**Requirements**:

- Graduate/UG can apply.
- Freshers are welcome.
- Excellent communication skills, including verbal with proper grammar.
- Ability to work with others in a close manner.
- Good computer skills.
- Good multi-tasking skills.

**Duties and Responsibilities**:

- Answering phones from customers professionally and responding to customer inquiries and complaints.
- Researching required information using available resources.
- Handling and resolving customer complaints regarding product sales to customer service problems.
- Following up complicated customer calls where required.
- Obtaining and evaluating all relevant data to handle complaints and inquiries.
- Recording details of comments, inquiries, complaints, and actions taken.
- Other duties as assigned.

Other Benefits:

- Good incentive plans
- Night shift allowances
- Extra fun activities
- Bonus and Health insurance

For more details:
Ashish Negi: 8837768854

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹18,000.00 - ₹30,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Monday to Friday
- Night shift
- Rotational shift
- UK shift
- US shift

Supplemental pay types:

- Performance bonus
- Shift allowance
- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

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