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Front Office Assistant

3 weeks ago

Mulund West Mumbai Maharashtra, India UrbanPlace Full time

We’re seeking a skilled and friendly Front Office Executive to join our team at UrbanPlace.

You will manage the reception or front desk at our project sites. Thus, as the first point of contact for our customers and visitors, you will play a critical role in creating a welcoming environment and providing excellent customer service. In this role, you are expected to handle administrative tasks and support sales and other departments in everyday chores.

**Your role**
- Handle the front desk and maintain visitor records.
- Manage administrative chores and organisational tasks.
- Create a welcoming, professional environment for clients and customers.
- Make the customer aware about our project when the sales team is not available.

**Your tasks**
- Managing the reception area and ensuring the office is neat and tidy.
- Greeting and welcoming clients, customers and visitors courteously and professionally.
- Answering phone calls and directing them to the appropriate staff member/department.
- Handling incoming and outgoing mail and packages.
- Taking care of general everyday tasks like scheduling appointments, organising files and maintaining office supplies.

**Required skills and qualifications**
- Bachelor’s degree in any field.
- Excellent communication and interpersonal skills.
- Ability to prioritise tasks and great organisational capabilities.
- Competency in managing time and solving everyday problems.
- Customer-oriented mindset with a passion for providing exceptional service.
- Fluency in English, Hindi, and at least one other regional language.

**Preferred skills and qualifications**
- 1-2 years of experience in a similar job or other customer-facing roles.
- Proficiency in using computers and other office equipment.
- Willingness to work in a fast-paced environment with multitasking ability.
- Basic knowledge of Microsoft Office (MS Word and MS Excel).

Pay: ₹12,000.00 - ₹20,000.00 per month

**Benefits**:

- Paid time off

Schedule:

- Day shift
- Weekend availability

Supplemental Pay:

- Commission pay

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Microsoft Office: 1 year (preferred)
- total work: 1 year (required)

**Language**:

- Hindi (required)
- English (required)

Work Location: In person