Telesales Executive(Females Prefer)

1 day ago

Thrissur Kerala, India IRISH EXPERT LLP Full time

**Role Summary**

**Duties and Responsibilities**
- Handle a high volume of inbound and outbound calls professionally, addressing customer inquiries related to visa services.
- Update and maintain accurate customer records in the CRM system
- Develop and implement strategies to maximize sales opportunities.
- Work towards meeting personal and team sales targets through effective communication and persuasion.
- Maintain comprehensive records of customer interactions and analyze data to identify trends and areas for improvement.
- Use insights gained from conversations to enhance the customer experience
- Identify customers' visa-related needs, clarify information, and provide relevant solutions or alternatives.
- Conduct thorough research on visa requirements to offer accurate guidance to customers.
- Develop and execute sales strategies, including creating compelling proposals and negotiating to close deals.
- Proactively identify and pursue potential markets for visa services
- Conduct research to analyze market trends, competitor activities, and industry developments.
- Use market intelligence to refine sales approaches and stay ahead of industry changes.
- Develop and execute strategies to expand the customer base and increase revenue for visa services.
- Actively promote the business at networking events and industry gatherings.
- Build and maintain strong relationships with international clients, fostering long-term partnerships.
- Ensure high levels of customer satisfaction through personalized service.
- Work closely with internal teams, including marketing, sales, and operations, to ensure cohesive execution of business development strategies.
- Collaborate with the Visa Team to align sales efforts with service delivery.
- Track and analyze key metrics, such as conversion rates and customer feedback, to measure the success of business development initiatives.
- Provide regular reports and actionable recommendations to senior management.
- Collaborate with other sales executives and teams within the firm to maximize cross-selling opportunities.
- Maintain an organized and up-to-date sales pipeline, tracking leads, opportunities, and sales activities.
- Provide regular reports on sales performance and forecasts.
- Attend industry events, conferences, and networking opportunities to build the firm's visibility and expand the client base.

**Education**: Graduates

**Experience**: 1-3 Years Experience

**Special knowledge, abilities and skills**

Bachelor’s degree in Business Administration, International Business, or a related field. Proven experience in business development or sales for 1-3 years, Strong knowledge of global markets and industry trends ,Excellent and strong communication and negotiation skills along with active listening and managing time effectively, Ability to work independently an collaboratively in a fast-paced environment.

Pay: ₹15,000.00 - ₹30,000.00 per month

Shift:

- Day shift

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 1 year (required)
- Sales: 1 year (required)

Work Location: In person

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