
Executive - CRM
2 weeks ago
**Job Category**:CRM**Job Type**:Full Time**Department**:CRM**Sub Department**:CRM Operations**Experience**:1 - 3 Years**Job Location**:Mohali**Qualification**:Bachelor’s degree**CTC**:Up to 6 LPA**Working Days**:6 days**Position **:Executive - CRM
**Location**: Mohali, Punjab
**Responsibilities**:
- Handle and support team in Queries, Requests & Complaints of the customers wrt
- Flat Possession
- Agreements, BBA etc,
- Demand / Payments
- Loans
- Allotments
- NOC
- Registry etc
- Settling cases
- Interact with other departments to resolve customer related matters wrt.
- Support team in execution of agreements, demand letters, payment follow ups
- Prepare MIS and reports
- Implement processes to enhance customer satisfaction and handling.
The incumbent must have worked with real estate company and shall possess sound knowledge of CRM operations.
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