Telephone Sales Representative

2 weeks ago

Indore Madhya Pradesh, India Quickly Platforms Full time

A **telephone sales executive** is a professional responsible for selling products or services over the phone. Their role involves communicating with potential and existing customers to persuade them to make a purchase or take a desired action. The job requires excellent communication skills, persistence, and the ability to handle objections effectively.

Key Responsibilities:

- **Sales Calls**: Making outbound calls or receiving inbound calls to engage customers and generate sales.
- **Customer Needs Assessment**: Identifying and understanding customer needs through conversation and providing relevant solutions.
- **Product Presentation**: Explaining the features, benefits, and pricing of products or services to potential customers.
- **Handling Objections**: Addressing customer concerns and questions to overcome objections and close sales.
- **Follow-up**: Keeping track of leads, sending follow-up messages or making additional calls to convert prospects into customers.
- **Record Keeping**: Maintaining accurate customer records, tracking sales activities, and updating customer information in CRM systems.
- **Target Achievement**: Meeting or exceeding sales targets and KPIs (Key Performance Indicators) set by the organization.

Skills Needed:

- **Excellent Communication**: Clear, concise, and persuasive speaking and writing skills.
- **Listening Skills**: Ability to actively listen to customer concerns and respond appropriately.
- **Product Knowledge**: In-depth understanding of the products or services being sold.
- **Sales Techniques**: Familiarity with different sales tactics, such as cold calling, upselling, or cross-selling.
- **Persistence**: Ability to handle rejection and keep pursuing sales goals.
- **Time Management**: Effective organization and time allocation to manage high volumes of calls.
- **Negotiation Skills**: Ability to close deals while keeping the customer satisfied.

Work Environment:
Telephone sales executives may work in various sectors, including retail, telecommunications, insurance, real estate, and technology. They can be part of a dedicated sales team, or they might work independently in a freelance or commission-based role.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

**Experience**:

- total work: 1 year (required)

Work Location: In person

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