Enrollment Advisor

21 hours ago

Kothanur Bengaluru Karnataka, India Mind Mentorz Full time

MindMentorz is a chess academy dedicated to building strong thinkers and confident players through structured chess training. We work with children of all levels - from beginners taking their first steps on the board to advanced players aspiring for FIDE ratings and competitive success. Our mission is to provide world-class coaching, a supportive learning environment, and a seamless experience for both students and parents.

**Role Overview**

The Enrollment Team is the first point of contact for new students and parents. This role is responsible for handling inquiries, nurturing leads, scheduling demo sessions, and ensuring a smooth admissions process. The goal is to convert leads into enrollments while maintaining a strong relationship with parents and students.

**Key Responsibilities**
- Make outbound calls and follow up consistently to convert leads into enrollments.
- Schedule demo classes for prospective students and coordinate with coaches.
- Maintain accurate records of leads, demos, and conversions in the CRM system.
- Provide detailed program information (curriculum, fees, schedules) to parents.
- Build trust and rapport with parents by addressing initial concerns/questions.
- Work closely with the marketing team to ensure timely follow-ups on campaigns.
- Track enrollment targets and provide daily/weekly reports to the manager.
- Ensure smooth onboarding of new students once enrolled.
- Support in fee collection coordination and payment follow-ups if required.

**Key Skills & Competencies**
- Excellent communication and interpersonal skills.
- Strong persuasion and relationship-building abilities.
- Organized and detail-oriented with good CRM knowledge.
- Comfortable with phone calls and handling multiple leads simultaneously.
- Target-driven with a proactive and positive attitude.

Pay: ₹12,000.00 - ₹15,000.00 per month

**Benefits**:

- Flexible schedule
- Paid sick time
- Paid time off

**Education**:

- Higher Secondary(12th Pass) (required)

**Language**:

- English (required)

Work Location: In person

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