Event Manager-2

6 days ago

Gurgaon, India American Express Global Business Travel Full time

EVENT MANAGER - AMERICAN EXPRESS MEETINGS & EVENTS

The Event Manager role focuses on the delivery of quality meeting planning and execution services for a variety of clients as part of an end-to-end management solution. Whilst the role primarily focuses on the logistic management, there may also be the need to provide creative support.

RESPONSIBILITIES

Operational Delivery
- Ongoing key operational client contact - act as the key client contact for program including proposal creation and presentation, contracting, regular WIP reviews, ongoing engagement and escalation as needed
- Ongoing Leadership and Management of support teams and/or coordinator(s) to delivery best results
- Source, Negotiate, Contract and Manage all vendors / suppliers for the meeting on client’s behalf and ensuring quality services at efficient rates
- Create and Manage critical path for event(s) including key dates internally and externally
- Create, design and manage all aspects of the program (food and beverage, activities, transport, theming etc.)
- Attendee Management and associated aspects (initiations, itineraries, rooming lists, special needs, dietary requirements, attendee communications etc.)
- Coordinate, or manage, the air ticketing team for the event for seamless operations and client facing engagement
- Facilitate all supplier payments including regular reporting on fund movements
- Create and Manage the initial, negotiated, working and final budgets throughout the program in an accurate and timely manner
- Proactive management of event, and account, profitability
- Full financial reconciliation post event within defined SLA parameters
- Meet all deliverables and SLA’s, both internally and externally
- Understand and be compliant with all American Express policies

Requirements - Mandatory:

- Minimum of 5 years proven event management experience
- Ability to work within budgetary parameters, meeting critical deadlines, and handle multiple projects simultaneously
- Excellent communication skills, written, oral and interpersonal are essential with ability and present and engage at a senior stakeholder level
- Ability to work with the corporate clients to develop programs, including destination selection, site inspections, negotiations, costing and onsite management through final billing
- Ability to reestablish and develop business from within existing client streams
- Air booking experience - preferred (Galileo, Saber GDS)

Location

India - Haryana - Gurgaon

It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.

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