Events & Operations Manager

4 weeks ago

Gurgaon, Haryana, India Masters Union Full time

The Events & Ops Lead will plan, organize, and execute a high volume of student events both on-campus and off-campus. This person will be the operational backbone of our event ecosystem- ensuring flawless execution, smooth logistics, and memorable experiences. If you thrive in fast-paced environments, love orchestrating details, and can run back-to-back events without dropping the ball, this role is for you.

Key Responsibilities

1. Event Management

- Own end-to-end planning and execution of all student events: CXO talks, business immersions, workshops, cultural events, and external visits.

- Coordinate with internal teams, external speakers, partners, and vendors.

- Develop event calendars, checklists, and execution playbooks.

- Manage on-ground operations and troubleshoot in real time.

2. Operations & Logistics

- Oversee logistics such as venue, AV setup, catering, student coordination, and travel (where applicable).

- Ensure cost-effective vendor management without compromising quality.

- Implement systems to track event budgets, feedback, and outcomes.

3. Process & Cadence

- Create standardized processes to streamline event execution.

- Maintain a high-frequency cadence while ensuring consistent quality.

- Continuously refine processes to improve efficiency and student experience.

4. Student & Stakeholder Engagement

- Work closely with student committees, faculty, and external partners to co-create engaging events.

- Be the first point of contact for all event-related needs and escalations.

- Collect feedback and drive improvements based on student and guest experience.

What We're Looking For

- 4-8 years of experience in event management, campus operations, hospitality, or related domains.

- Proven ability to manage high-frequency events with tight turnarounds.

- Strong project management, vendor management, and multitasking skills.

- Hands-on execution mindset - comfortable rolling up your sleeves.

- Excellent communication and stakeholder management abilities.

- Bonus: Experience in education, student affairs, or startup environments.

(ref:iimjobs.com)

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