
Customer Service, Customer Service Executive
1 day ago
**About the Company
Position / Role: Customer Service Executive
Experience Required: 1 - 2 years
Location: Mumbai
Reports to: Head Communications
Industries Preferred: Customer service, support service, backend operations
Job Responsibilities:
- 1. Responsible to handle backend operations
- all communication and follow-ups
2. Responsible to look after customer service and address all the queries raised
4. Ensure that all the conversations are being followed up when required
5. Ensure complete co-ordination of content and communication to be given about DLC
6. Handle customer concerns and complaints in a timely manner
7. Inform clients of upcoming events
8. Establish a positive rapport with all clients and customers in person or via phone
9. Form reports based on client satisfaction statistics and helping their team to develop new skills
10. Fix appointments based on the availability of clients
11. Interact with customers to ensure they have a desirable and shareable experience
12. Conduct customer satisfaction surveys to understand what areas of the company's services need improvements
13. Cater to customer phone calls and divert the call to the relevant department for a more advanced form of query resolution
15. Deal with client issues and churn out an easy-to-follow solution
**Job Expectations**:
**Minimum Qualification**: Graduate
**Minimum Job Experience**: 1-3 years
**Reporting to**: HOD
**Travel**: No
-
Customer Service Executive
1 day ago
Mumbai, India Executive Hunters Full time**(1)Customer Service Executive** - Salary budget - Rs 25,000-30,000 per month - Location - Khar, Mumbai - Working days - 6 - Work from office - yes - Work from home - Saturday. **Customer Service Responsibilities list**: Manage incoming phone calls/ Whats app queries from various customers. Generate sales leads Identify and assess customers’ needs to...
-
Customer Service Representative
2 weeks ago
Vashi, Navi Mumbai, Maharashtra, India Altius Customer Services Pvt Ltd Full timeResolves product or service problems by investigating the customer's complaint, determining the cause of the problem, selecting and explaining the best solution for the problem, expediting correction or adjustment, and following up to ensure resolution and customer satisfaction. **Job Types**: Full-time, Permanent Pay: ₹15,000.00 - ₹18,000.00 per...
-
Customer Service Representative
1 day ago
Vashi, Navi Mumbai, Maharashtra, India Altius Customer Services Pvt Ltd Full timeHiring for Customer Service Representative Voice Process Need excellent communication skills written and verbal Minimum 1 year of experience requied in customer service Day shift upto 25k in hand Location_ Vashi **Job Types**: Full-time, Permanent Pay: ₹20,000.00 - ₹24,000.00 per month **Benefits**: - Provident Fund **Language**: - English...
-
Customer Service
2 days ago
Mumbai, India Ebixcash Global Service Pvt Ltd Full timeHandle customer complaints, provide appropriate solutions and alternatives within the time limits. Follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers. **Job Types**: Full-time, Regular /...
-
Bpo Customer Service
8 hours ago
CBD Belapur, Navi Mumbai, Maharashtra, India NARITH BUSSINES SERVICE Full timeUrgent Hiring For International BPO Customer Service **Must have experience in customer service** Minimum 1 Years of experience **Freshers** with excellent English Can apply **Must Have Excellent English** Must have good Customer service skill and Convincing skill Night shift Rotational Shift / US Shift Call on : 8657177805 Pay: ₹20,000.00 -...
-
Bpo Customer Service Navi Mumbai
2 days ago
Navi Mumbai, India NARITH BUSSINES SERVICE Full timeUrgent Hiring For BPO Customer service Must have experience in BPO for Customer service executive Minimum 6 Months of experience Required Must Have A Good Communication Skill in English Must have good Customer service skill and Convincing skill Ensuring Business Needs For Hiring Are Met **Salary**: ₹25,000.00 - ₹35,000.00 per...
-
Customer Service Executive
3 days ago
Ghansoli, Navi Mumbai, Maharashtra, India Aimplus Staffing Service Pvt Ltd Full timeAs an Inbound Customer Service Representative specializing in query resolution, you will play a crucial role in ensuring a positive customer experience by addressing incoming queries, concerns, and issues. Your primary responsibility will be to provide accurate and timely resolutions through effective communication and problem solving skills. Key...
-
Bpo Customer Service Navi Mumbai
1 day ago
Navi Mumbai, India NARITH BUSSINES SERVICE Full timeUrgent Hiring For BPO Customer service Must have experience in BPO for Customer service executive Minimum 1 Years of experience Required in escalation/complaint handling **Freshers with good comms required **Must Have A Good Communication Skill in English Must have good Customer service skill and Convincing skill Ensuring Business Needs For Hiring Are...
-
Customer Service Representative
2 weeks ago
Navi Mumbai, India SUTHERLAND GLOBAL SERVICE PRIVATE LIMITED Full timeUrgent hiring for Customer Service Associate Excellent communication Skills US Process Customer Service HSC & Graduate will do. Rotational Shifts & 2 Week offs Traveling allowance will be provided Work From Office Only Monthly Incentives **Salary**: ₹18,000.00 - ₹23,000.00 per month **Benefits**: - Health insurance - Provident...
-
Customer Service Executive
2 weeks ago
Mumbai, India Paramount Health Services Full time**Company Description** Paramount Health Services(TPA) Pvt. Ltd. (PHS) is a Third Party Administrator (TPA) in the Health Insurance Sector, servicing all insurance companies. PHS adds value to basic health insurance policies for individuals through its network of healthcare service providers, medical care standardization, claims management, client...