Customer Service Executive

4 days ago

Gomtinagar Lucknow Uttar Pradesh, India Vertex Global Full time

**Job Title: Customer Service Executive - International Voice & Chat Process**
**Location**: Lucknow (Work from Office)
**Company**: Elite Business Solution

**Job Type**: Full-time
**Education**: Undergraduate or Graduate

Elite Business Solution is hiring dynamic and customer-focused individuals to join our International Voice & Chat Process team. If you have excellent communication skills and are looking to build your career in the BPO industry, we want to hear from you.

**Responsibilities**:

- Handle international customer queries through voice and chat channels.
- Provide timely and accurate responses to ensure customer satisfaction.
- Maintain professionalism and empathy during all customer interactions.
- Adhere to company policies, processes, and performance targets.

**Eligibility Criteria**:

- Minimum qualification: Undergraduate (in any stream)
- Age: 18 - 35 years
- Good command of English (mandatory for international process)
- Willingness to work in rotational shifts, including night shifts
- Must be comfortable with a work-from-office setup in Lucknow

**Salary Details**:
**International Process (NA Region)**:

- NA Chat (Freshers/Experienced): ₹26,000 CTC
- NA Voice (Freshers): ₹28,000 CTC
- NA Voice (Experienced): ₹30,000 CTC

**Domestic Process (Limited Openings)**:

- English: ₹17,000 CTC
- Hindi: ₹15,000 CTC

**Work Conditions**:

- 5 days working with rotational week offs
- 24×7 shift environment (including night shifts for all genders)
- Female shifts generally scheduled between 9:00 PM to 6:00 AM
- No cab facility available
- 9.5 hours of shift including a 1-hour break
- No planned leaves allowed in the first 3 months
- 3 months of paid training followed by a certification process

**Hiring Process**:

- HR Interview
- Operations Interview
- Assessment (Versant/Communication-based)

**How to Apply**:

- Please mention “NA Process_Lucknow” while applying._


**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹30,000.00 per month

**Benefits**:

- Flexible schedule
- Health insurance
- Leave encashment
- Paid sick time
- Provident Fund

Schedule:

- Day shift
- Morning shift
- Rotational shift

Supplemental Pay:

- Performance bonus
- Quarterly bonus
- Yearly bonus

Work Location: In person

**Speak with the employer**
+91 6395866157

  • Customer Service Representative

    2 weeks ago

    Gomtinagar, Lucknow, Uttar Pradesh, India Talent Ghar Full time

    We are hiring for bpo customer executive for our office at gomtinagar location Pay: ₹12,000.00 - ₹18,000.00 per month **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - Customer service: 1 year (preferred) **Language**: - English (preferred) Work Location: In person

  • Customer Care Executive

    2 weeks ago

    Gomtinagar, Lucknow, Uttar Pradesh, India Careerly Consulting Full time

    Job Description — Customer Care Executive (Vodafone Idea Process)We are hiring a Customer Care Executive for the Vodafone Idea (Vi) process. The ideal candidate should be confident, customer-focused, and able to handle queries with patience and clarity.Key ResponsibilitiesHandle inbound & outbound customer callsResolve customer queries related to Vi...

  • Csa (Customer Service Associate)

    1 week ago

    Lucknow, Uttar Pradesh, India Trash tokri service management private limited Full time

    **Customer service** is broader and encompasses all interactions. Customer service agents are more relationship-driven and aim to help ensure customer satisfaction. Customer service teams focus on creating a positive overall experience throughout the customer journey. Great customer service includes assisting customers before, during and after a purchase, as...

  • Customer Service Associate

    2 weeks ago

    Gomtinagar, Lucknow, Uttar Pradesh, India Canary Apparels Pvt. Ltd. Full time

    **Key Responsibilities**: - Greet customers and provide assistance in selecting clothing and accessories. - Ensure a clean, organized, and visually appealing store environment. - Handle customer inquiries, complaints, and feedback in a professional manner. - Operate the cash register, process payments, and issue receipts accurately. - Assist with stocking...

  • Customer Care Executive

    4 days ago

    Gomtinagar, Lucknow, Uttar Pradesh, India Vaishnavi Support Services LLP Full time

    Hiring for Customer care executive for an International B.P.O in Lucknow.Candidate should have excellent communication skills in English.Should be familiar with computers and MS-office/Internet.Candidate will work in night shifts as per USA Timings.Candidates will handle inbound and outbound calls as per the requirement of the processExperience: 0 to 3 years...

  • Customer Care Executive

    1 week ago

    Gomtinagar, Lucknow, Uttar Pradesh, India Woodrock Infotech PVT. LTD. Full time

    **Hiring - Customer Care Executive (Voice Process)** **Company**: Woodrock Infotech Pvt. Ltd. **Location**: 8th Floor, Bhavya Corporate Tower, Lucknow **Company Presence**: Kolkata | Mysuru | Dehradun | Lucknow **Work Mode**: Work From Office (Full-Time) **Salary**: ₹12,000 - ₹13,000 (In-Hand) **Shifts**: Flexible rotational shifts (24×7) **Job...

  • Customer Care Executive

    18 hours ago

    Gomtinagar, Lucknow, Uttar Pradesh, India BizzBuzz Creations.com Full time

    Profile - Customer Care Executive Qualification - Any Graduate/PG/Undergraduate (Freshers can also apply) Days - 5 days working Fixed Sat & Sun Off **Responsibilities**: Responsible for making outbound calls(in the UK) and regular follow-up on leads assigned. Build a strong relationship/trust with customers by understanding the customer requirements and...

  • Customer Support Executive

    2 weeks ago

    Gomtinagar, Lucknow, Uttar Pradesh, India Hirementum Full time

    **Overseeing the customer service process**. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. Pay: ₹12,000.00 - ₹15,000.00 per month **Benefits**: - Provident Fund Schedule: - Rotational shift Supplemental Pay: - Overtime pay -...

  • Customer Service Officer

    2 weeks ago

    Lucknow, Uttar Pradesh, India Unilever Full time

    We are looking to hire a Customer Service Officer in Unilever. Function: Ice Creams Location: Sikar Here is how your day at Unilever would look like: - Achieve sales targets through personal selling (visiting market) and driving the distribution system. - Managing the distributor system in terms of both front-end and back-end infrastructure. -...

  • Customer Relationship Executive

    2 weeks ago

    Gomtinagar, Lucknow, Uttar Pradesh, India Profession Hike Full time

    Job Details: - Customer Relationship Executive will be primarily responsible for handling customer queries in a professional and timely manner. You should be able to oversee your team members and provide support as and when required. Also, you should be able to conduct follow-up calls. You should have excellent communication skills and the ability to offer...