Customer Care(Call Center)executive-chandigarh

2 weeks ago

Industrial Area Sector, India 2COMs Full time

**2COMS** is one of India’s leading organizations. It’s not just one brand but a group of companies delivering excellence in multiple fields. Established almost three decades ago, we have been serving as a Complete Human Supply Chain Management Group.

**JobsAcademy** **is a part of **2COMS Group** and it is an award-winning skill development organization, recognized by the **Ministry of Skill Development & Entrepreneurship, Government of India**. Some of their core verticals include:

- Skill development programs funded by the Government of India
- Train, Hire and Deploy resources for the industry
- Implement vocational training programs for high school students
- Execute training programs funded by corporate CSR

**JobsAcademy** is accredited to **EC- Council, CompTIA, AWS re/Start, Future Skills Prime, Go Daddy, Cloud Credential Council, NSDC**.

To know more about us. Please click below.

Position : Trainer - CCE ( Customer Care Executive )
- Domain
- Skill Development
- Location : Chandigarh
- Salary: Negotiable

Qualification & Experience : Any Diploma / Graduate with minimum 2-3 year as a CCE / CRM / ITES Trainer

**Job Description**:
Keep record of daily class attendance & monitor class progress

Conduct theory & practice sessions along with field visits

Submit all reports timely to center head and HO

communicate timely with center manager and HO

Effective delivery of training both theoretical and practical.

Ensuring the 100% attendance of the batch

Ensuring the optimum number of passing percentage

Taking effective participation in placement.

**Requirements**:
Good Interpersonal Skills,Excellent communication and presentation skills.

Knowledge and Ability to use different training methodologies aligned
- with audience profile

Presentable, Motivator and good leadership skills

Good people management and interpersonal skills

Extensive knowledge of learning principles and modern training techniques

An ability to manage the full training cycle

**Benefits**:
**Fixed Salary + Incentives**

+91-XXXXXXXXXX
/8048166999,Extn no-370)

**Job Information**:
Salary

**300000 - 500000**
***

Work Experience

**Experienced**
***

City

**Panchkula**
***

State/Province

**Chandigarh**
***

Country

**India**
***

Industry

**Customer Service**
***

Zip/Postal Code

**160002

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