Consumer Banking Fraud Risk

**JOB DESCRIPTION**
As a Fraud Risk Associate in the ICB (International Consumer Banking ) Fraud Risk team, you will have the responsibility for providing independent oversight and challenge over the 1st Line of Defence activities related to fraud risk management. You will use data analysis to conduct deep dives into the latest fraud trends, high value cases, analyse and review emerging threats, and create recommendations for enhancements to the business. You will have responsibility for supporting deep dive reviews, improving monitoring and reporting, and developing the team’s processes across new product launches. You will work in close partnership with the business areas and functional teams aligned to both ICB and the broader firm.

**Job responsibilities**
- Provide independent oversight and challenge to the 1st Line of Defence Fraud and Product teams.
- Utilize strong analytical skills to extract insights from data, focusing on trends and identifying issues while keeping the team updated.
- Deliver key insights into presentations, translating analytical findings into clear and concise narratives through relevant Risk forums.
- Monitor and report on data, identifying errors and key issues. Enhance visibility through KRIs and demonstrate a comprehensive understanding of risk appetite.
- Review fraud mitigation tool development, strategy and rule changes through the change management process.
- Review internal and external publications, engaging with a wide network of stakeholders, to complete horizon scanning and threat assessment of fraud risks.
- Effectively challenge key stakeholders while establishing strong relationships across the lines of businesses.
- Attend product cabinet meetings within ICB to manage New Business Initiative pipeline on behalf of the Fraud Risk team.
- Stay informed about upcoming regulations and understand implications on decision-making processes that impact fraud risk appetite.

**Preferred qualifications, capabilities, and skills**
- Proven, relevant professional experience in a fraud related roles in banking or wider financial sector.
- Ability to reconcile, analyse and interpret data, and to summarise key messages for providing commentary.
- Proven excellence in time management skills with ability to manage complex work plans, with multiple deliverables whilst retaining a consistent, strong attention to detail is required.
- Ability to operate in an inclusive team environment, building relationships and leveraging strong influencing skills.
- Ability to conduct independent, thorough reviews on complex proposals and events, and create concise summaries with proactive challenges and recommendations.
- Excellent written and oral communication skills, with proven ability to prepare presentation materials for both senior audiences and broader group/team meetings with proficient skills in Power Point and Excel.
- Proven ability to build strong relationships and effectively challenge key stakeholders.

**Preferred qualifications, capabilities, and skills section**
- Beginner to intermediate coding knowledge (SQL, Python) and proficiency in data analysis tools.
- Knowledge of card payments journey, lending or SME products, understanding of payment networks across banks and payment systems.
- Proficient Microsoft Office skills.

**ABOUT US**

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

**ABOUT THE TEAM**

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.