Consumer Cards Fraud Risk Analytics and Strategy

**JOB DESCRIPTION**
Bring your expertise to JPMorgan Chase. As a part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.

As a Risk Management - Fraud Risk Senior Officer - Senior Associate in the Digital Fraud Strategy team, you will be responsible for leveraging advanced analytical tools to protect customers from fraud and scams in the digital payments space. You will leverage machine learning fraud models, overlain with vendor and in-house data as well as an array of analytical techniques to develop risk rules and strategies. You will act as the end to end owner of fraud loss management of digital activity.

**Responsibilities**:

- Manage and analyze emerging fraud and scam trends and recommend mitigating actions
- Create and develop new fraud fighting products by designing requirements and working with technical business partners to implement these products using agile design methodology
- Develop new creative solutions to challenges presented by fraud activity leveraging outside the box thinking
- Manipulate and understand large amounts of complex data to monitor and uncover behaviors and trends in fraudulent activity
- Exercise strong communication skills with the ability to communicate complex data into a clear story to team members as well as senior leaders
- Embrace a desire to work as part of a team, and ability to work with cross functional teams
- Demonstrate the ability to work on diverse tasks and respond to emerging issues

**Required qualifications, capabilities and skills**:

- Strong analytical, interpretive and problem solving skills with the ability to interpret large amounts of data and its impact in both operational and financial areas
- Strong written and verbal communication skills and ability to interact with all levels of the organization is required with the ability to storyboard along with the ability to defend storyboard position
- Ability to develop elegant and common-sense solutions to complex business challenges
- Strong knowledge of programming language like: Python, SAS, R and SQL
- Proficient in Excel & PowerPoint

**Preferred qualifications, capabilities and skills**:

- 2 years of experience in Fraud risk roles preferred
- 4+ years of professional experience, experience in risk management, strategic analytics, or data science preferred
- Experience with Fraud Wrongdoers, Mules and 1st party fraudsters/ID theft
- Strong P&L knowledge and understanding of drivers of profitability
- Demonstrated experience with data analysis, designing & analyzing experiments, and Modeling
- A bachelor's degree in Finance, Accounting, Economics, Statistics or equivalent work experience preferred

**ABOUT US**

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

**ABOUT THE TEAM**

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fr