Service Level Agreement
7 days ago
**Location**:
Chennai, Tamil Nadu, India
**Job ID**:
R0108088
**Date Posted**:
2025-10-22
**Company Name**:
HITACHI ENERGY TECHNOLOGY SERVICES PRIVATE LIMITED
**Profession (Job Category)**:
Engineering & Science
**Job Schedule**:
Full time
**Remote**:
No
**The opportunity**:
**How you’ll make an impact**:
- Assist the Service Delivery Manager/ Service Project Manager in monitoring Service Level Agreements to ensure deliverables are met.
- Troubleshoot and resolve technical issues related to Substation Automation Systems and IEC 61850.
- Collaborate with clients to resolve any issues and guarantee their satisfaction with our services.
- Develop and maintain documentation related to SLAs and support processes.
- Collaborate with internal teams to improve support processes and procedures.
- Participate in on-call rotation to provide 24/7 support to customers.
- Proactively report challenges and areas of improvement to the Service Delivery Manager/ Service Project Manager.
- Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.
- Living Hitachi Energy’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.
**Your Background**:
- B.E/B.TECH - Electronics & Communication / Instrumentation & Control / Electrical.
- Minimum 2-7 years' experience in Substation automation system.
- Substation automation protocols and communication systems.
- Knowledge on Hitachi Energy (ABB) Substation Automation & Engineering software’s such as IET, Microscada, PCM, RTU etc.
- Knowledge on other manufacturer substation Automation software’s.
- Knowledge on communication protocol - IEC 61850, IEC 60870 - 5-101, 103, 104, LON, SPA, DPN3, Modbus etc
- Knowledge on SCADA testing and validation - Knowledge on various Protocol simulators.
- Knowledge on SCIL, VB Scripts, PLC and Structured text.
-
Service Level Agreement
2 weeks ago
Chennai, Tamil Nadu, India Hitachi Full timeLocation:Chennai, Tamil Nadu, IndiaJob ID: R0108088Date Posted: Company Name:HITACHI ENERGY TECHNOLOGY SERVICES PRIVATE LIMITEDProfession (Job Category):Engineering & ScienceJob Schedule: Full timeRemote:NoJob Description:The opportunity:Looking for candidate with Substation Automation system (SAS) to support Service Level agreement task remotely....
-
Service Level Agreement
2 weeks ago
Chennai, India HITACHI ENERGY TECHNOLOGY SERVICES PRIVATE LIMITED Full timeDescription :The opportunity: Looking for candidate with Substation Automation system (SAS) to support Service Level agreement task remotely. Knowledgeable preferably in Hitachi Micro SCADA background and inclusive knowledge in communication protocols. How you’ll make an impact: Assist the Service Delivery Manager/ Service Project Manager in monitoring...
-
Agreement Operations Specialist
6 days ago
chennai, India beBeeagreement Full timeAgreement Operations SpecialistThe Agreement Operations Specialist is responsible for overseeing the entire lifecycle of agreements, ensuring seamless compliance, timely renewals, and revenue alignment. This role requires a strong understanding of commercial agreement terms, with experience in finance or revenue operations being highly valued.Maintain and...
-
Service Delivery Manager-german C1 Level
2 weeks ago
Chennai, Tamil Nadu, India INFOTEL Full timeInfotel India is excited to announce an opportunity for a bilingual Service Delivery Manager proficient in German at C1 level to join our dynamic team In this role you will oversee the delivery of IT services for our diverse clientele ensuring that all customer requirements are met with excellence and precision Responsibilities Manage the end-to-end delivery...
-
Team Member Level 1
7 days ago
Chennai, Tamil Nadu, India Ford Motor Company Full timeEnsure all the contracts are actioned per procedure and support the Service Level Agreement. - Meet the productivity and quality % as per the objectives and maintain consistency. - Ensure compliance with all applicable policies, procedures and guidelines to avoid Major or repeat comments in DRG, LOD audits, and CPR/GAO audits. - Ensure audit observations are...
-
Senior Executive
2 weeks ago
Chennai, Tamil Nadu, India EXL Service Full timeSr Executive- AR caller Overview Review Call Analyze and Manage assigned outstanding receivables portfolio by ensuring outstanding denied claims are resolved follow up effectively for additional information as needed with insurance companies for claims resolution follow up with the insurance company on the outstanding denied claims and resolve them within...
-
Chip Level Service Engineer
6 days ago
Kundrathur, Chennai, Tamil Nadu, India JaiKrishna Technology Pvt Ltd Full time ₹ 4,80,000 per yearThe Chip Level Service Engineer will be responsible for diagnosing, troubleshooting, and repairing hardware issues at the component level for laptops, desktops, and mini PCs. The role requires strong technical expertise in motherboard-level repairs, SMD component handling, and advanced fault-finding skills.Key Responsibilities:Diagnose and repair hardware...
-
Tele Caller Executive
1 week ago
Chennai, Tamil Nadu, India Level Up Full timeLEVEL UP STC is looking for a telecaller executive Location - Remote Job Type - Part Time Duration - 4 hours per day Lang - Tamil & English Must have 2+ years of experience in B2B Business Development Must have to do 100+ calls per day Effectively communicate the value proposition of our services Follow up with leads and nurture relationships to move...
-
Team Member
5 days ago
Chennai, Tamil Nadu, India Ford Motor Company Full time**The Freight Rate Verification Analyst is responsible for ensuring the accuracy and validity of freight invoices, contracts, and rate agreements. This role involves analyzing freight bills, comparing them against established rates and contracts, identifying discrepancies, and working with carriers and internal teams to resolve billing issues.** B. Com, BBA...
-
Industrial Electronics Board Service
1 day ago
Maduravoyal, Chennai, Tamil Nadu, India Ashtrick Electronics service Full timeJob description Immediate Openings for Industrial Electronics Chip Level Servicing. Industrial Electronics Board like Control Panel, Servo Drive, SMPS, MotherBoard, PLC,etc Home appliance like Washing Machine,Fridge,Air Conditioner,Micro oven Control Board Eligibility : Diploma(EEE,ECE), BE(EEE,ECE,E&I) Experience: Freshers, 2 years and above in Chip...