Production Support

2 days ago

Mumbai, India Skillventory Full time

**Production Support (Transaction Processing) with leading Bank**:

- From 8 to 13 year(s) of experience
- ₹ Not Disclosed by Recruiter
- Mumbaior

**Roles and Responsibilities**

Key Responsibilities:

- Manage production technical support for issues logged by user and other customer support
- units
- Perform jobs like incident analysis / review, impact analysis of critical issues, detailed
- technical analysis of complex issues
- Periodic review of systems and interfaces and document all these in KDB (knowledge
- database)
- Performing analysis of tickets and repeated incidents raised and work on reducing repeated
- tickets and incidents- Role:_BFSI, Investments & Trading - Other
- Salary:_ Not Disclosed by Recruiter
- Industry:_Banking
- Department:_BFSI, Investments & Trading
- Role Category:_BFSI, Investments & Trading - Other
- Employment Type:_Full Time, Permanent
- Key Skills- Customer SupportImpact AnalysisTransaction ProcessingTechnical SupportProduction ManagementTechnical AnalysisProduction SupportEducation
- UG:_Any Graduate

**Company Profile**:
SKILLVENTORY
- Leading RPO - Recruiter Name:_Riya Dave
- Contact Company:_SKILLVENTORY
- Telephone:_8871809555

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