Service Admin/coordinator

4 days ago

Coimbatore, India HI-TECH Solutions Full time

To receive the service calls, register the same in software & assign the calls to the engineer and forward any critical/pending calls to Service In-Charge.

To refer the Tools received at Head office and assign the task to Engineers available at Head Office. Pending calls to be indicated to the Service In-Charge

To verify the documents submitted by Service Engineers (Service call reports/Travel bills/Fuel expenditure bills etc) and process the same for next level

Wanted Service amin/coordinator.To analyse the customers in the database and create Curtesy calls to the regional engineers

Coordinate with other branches, and get the billing details (Spares sales potential) and proceed with Main Stores for billing

To attend the customer quiries related to Tools service, spares dispatch, Quotations etc and full fill the customer requirement by coordinating with other dept

To maintain records and maintain 5s / ISO Documents in the department Market Spares & Followup with Quotation provided, Service, AMC and ensure the Service Department Target is reached Any job assigned to you time to time

**Salary**: ₹12,000.00 - ₹18,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**
+91 9489720128

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