Global Sales Coordinator Emea

Wyndham Hotels & Resorts is now seeking a Global Sales Coordinator EMEA to join our team in Eurasia

**Job Summary**:
The EMEA Global Sales Coordinator will form an integral part of the Global Sales Operations (GSO) team operating within a variety of administrative duties, projects, and revenue generation, with three key elements qualifying the success of this position.
- To provide administrative services to the EMEA GSO & Regional Sales teams at the required level.
- To pro-actively direct demand and revenue into our hotels through multiple sources and channels and ultimately adding to overall revenue contribution for our franchisees.

Additional responsibilities will include, but not be limited to assisting the EMEA Global Sales teams on an ‘as required basis’. Support on reporting, analysis and metrics utilising available BI tools and the creation of dashboards to visualize the data as well as working directly with both managed and franchised hotel teams to educate, support and deliver opportunity and revenues through WHR systems.

**Experience / Certificates / Education**:

- Ideally three years administrative or secretarial experience is required in a hotel commercial environment
- Tourism or Hospitality Diploma or equivalent required.
- Good in interpreting, analysing and sharing data.
- Usage and knowledge of other Sales Systems, e.g. Salesforce Lightning, Cvent beneficial
- A level of understanding of the sales process, tools, measurements and systems
- Project management skills and high affinity towards data and technology would be helpful
- Prior experience within a GSO and/or franchised environment is preferred, but not essential
- Fluency in spoken and written English is essential

**Abilities/Key Competencies/Skills**:

- Multi-tasking ability at a high level
- The ability to prioritize workload and time sensitive requests is essential
- Customer service
- Excellent interpersonal and communication skills, both written and verbal
- Account and lead management
- Organization and planning
- Teamwork and ability to work autonomously
- Flexibility to adjust to the changing needs of the business, taking on new ideas and initiatives
- Ability to stay objective and fair when dealing with sensitive internal / external customer situations and maintaining constructive working relations
- Self-starter, exhibiting initiative, confidence, professionalism, and good judgment
- Works with a high level of accountability, results orientated and dependable
- Ability to make business decisions with integrity and honesty

**Complexity**:
The level of decision-making authority in this role is moderate depending on the task. Most tasks will be either regular ad-hoc leads/ongoing/weekly/monthly etc or should be requested with a full brief.

The EMEA Global Sales Coordinator role ideal for a self-starter, and will allow the right individual to show initiative, confidence, professionalism, and good judgement. Must be results oriented.

A willingness to develop and take responsibilities while working within a team but also self-dependent is crucial. This role does not have any supervisory responsibilities attached to it.

The Global Sales Coordinator - EMEA will not just coordinate but ‘own’ the Lead Management process by coordinating with our sales teams and hotel properties to ensure customers are getting timely responses to enquiries, RFPs, and any questions that may be received.

They will further support the team by providing a variety of administrative services on an ‘as required’ basis.

**Scope/Financial Responsibility**:
Although this position does not manage a separate cost centre, it is the responsibility of the Global Sales Coordinator - EMEA, to manage their expenses accordingly.

This person will have their own individual revenue target and will be responsible for driving revenue to WHR properties from their client portfolio and through the ad hoc leads received.

This person will hold a level of influence amongst existing and potential clients as well as in the managed and franchisee hotels and will act as an ambassador for the company and our brands as we expand our visibility in the EMEA region.

**Organizational Relationships**:
The incumbent will be hybrid based in our office in Gurgaon, India, with flexible working hours that will enable them to cover both the European and Middle Eastern time zones. Reporting directly to the Global Sales Operations Manager - EMEA, the incumbent will play a key role in driving the success of our sales operations in the EMEA region.

**COMPANY OVERVIEW**:
Wyndham Hotels & Resorts is the world’s largest hotel franchising company by the number of properties with approximately 9,100 hotels across over 95 countries on six continents. Through our network of more than 836,000 rooms appealing to the everyday traveler, Wyndham commands a leading presence in the hospitality industry. Headquartered in Parsippany, N.J. with offices around the world in London, Shangha