Customer Service Executive

3 days ago


Jaipur Rajasthan, India Alfen Windows Pvt. Ltd Full time

**About ALFEN**

ALFEN Windows is a leading manufacturer of premium aluminium architectural solutions, offering a wide range of products including windows, doors, railings, curtain walls, pergolas, and retractable roofs. We serve top architects, builders, and homeowners across India with cutting-edge design, superior quality, and unmatched customer service.

**Position Summary**

**Key Responsibilities**
- Provide detailed information about ALFEN’s products and services.
- Manage and follow up on customer leads from various sources (digital, showroom, referrals, etc.).
- Support clients throughout the pre-sale and post-sale stages..
- Represent ALFEN with professionalism and a customer-first attitude.

**Eligibility & Requirements**
- **Education**: Graduate in any discipline (preferred: BA, BCom, BBA, etc.).
- **Experience**: 0-2 years (Freshers with strong communication skills are welcome).
- **Skills**:

- Excellent verbal and written communication (English & Hindi)
- Presentable and well-groomed
- Customer-centric approach with a positive attitude
- Basic computer proficiency (MS Office, CRM tools)

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹30,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Morning shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person



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