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Hostess/waitress

3 weeks ago

Goregaon East Mumbai Maharashtra, India The Fern Goregaon Full time

**Job Summary**:
We are looking for a professional and friendly Hostess to join our team at The Fern Goregaon - An Ecotel Hotel a 5-star luxury hotel. The Hostess will provide a warm welcome, manage reservations, and ensure a smooth dining experience for guests during the evening shift.

**Key Responsibilities**:

- Greet and escort guests to their tables
- Manage reservations and seating flow
- Provide excellent customer service and address guest inquiries
- Communicate with waitstaff and management for efficient service
- Maintain cleanliness of the reception area and dining room
- Monitor waitlists and manage guest expectations
- Suggest menu items and upsell specials
- Ensure compliance with hotel policies and health standards

**Qualifications**:

- Previous experience as a Hostess of minimum 1 year
- Strong communication and organizational skills
- Professional appearance and demeanor
- Ability to work flexible evening shifts, including weekends and holidays
- High school diploma or equivalent required

**Working Conditions**:

- Fast-paced environment, standing for extended periods
- Evening shifts, including weekends and holidays

**Job Types**: Full-time, Permanent

Pay: ₹17,000.00 - ₹22,000.00 per month

**Benefits**:

- Food provided
- Health insurance
- Provident Fund

Schedule:

- Evening shift

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 1 year (required)

Work Location: In person