Hostess/waitress

20 hours ago

Wakad Pune Maharashtra, India Gigadocs Softtech Private limited Full time

**Key Responsibilities: As a Hostess**:

- Greet guests warmly upon arrival and thank them upon departure.
- Manage reservations and waitlists using a booking system or manually.
- Escort guests to their tables and present menus.
- Maintain a clean and organized reception area.
- Communicate with the kitchen and wait staff to ensure efficient service flow.
- Provide guests with estimated wait times and handle seating rotation effectively.

**As a Waitress**:

- Present menus, take food and beverage orders, and relay them to the kitchen accurately.
- Serve meals and drinks promptly and courteously.
- Answer questions about the menu, ingredients, and dietary options.
- Check in with guests regularly to ensure satisfaction.
- Handle guest complaints professionally and promptly.
- Process payments using POS systems and issue receipts.
- Keep tables clean and reset them for the next guests.

**Requirements**:

- Previous experience as a hostess, waitress, or in a customer service role preferred.
- Excellent communication and interpersonal skills.
- Positive attitude and ability to work in a fast-paced environment.
- Strong multitasking and organizational abilities.
- Availability to work evenings, weekends, and holidays as needed.
- Basic math skills for handling payments.
- Knowledge of food safety regulations is a plus.

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹22,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Morning shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

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