Advance Resolution Expert

Process name - Flipkart ARE Designation - Advance resolution expert (L2) Job Profile - Handling escalation calls. Job Type - Full Time -Permanent - Duration 9 Hours (including 1 hr break) Mandatory Criteria - Communication skill - Excellent communication needed in English and Hindi - Education - Higher secondary - Experience - min 1year BPO exp...

The job of a customer resolution specialist is to **provide customer service to existing clients or users of a product or service**. They resolve issues that a customer is having and report persistent problems to their manager or the appropriate department. **Provide advanced technical support and resolution for complex issues**. - Assist customers in...

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