
Advance Escalation Expert
4 days ago
The job of a customer resolution specialist is to **provide customer service to existing clients or users of a product or service**. They resolve issues that a customer is having and report persistent problems to their manager or the appropriate department.
**Provide advanced technical support and resolution for complex issues**. - Assist customers in troubleshooting problems, guiding them through solutions, and ensuring a positive customer experience. - Collaborate with cross-functional teams to resolve issues and improve processes.
**Salary**: ₹18,000.00 - ₹20,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Rotational shift
Ability to commute/relocate:
- Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
**Language**:
- English ,Hindi (preferred)
**Speak with the employer**
+91 6291434923
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