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Advance Escalation Expert

2 weeks ago

Kolkata, India Adyan Consultants PVT LTD. Full time

The job of a customer resolution specialist is to **provide customer service to existing clients or users of a product or service**. They resolve issues that a customer is having and report persistent problems to their manager or the appropriate department.

**Provide advanced technical support and resolution for complex issues**. - Assist customers in troubleshooting problems, guiding them through solutions, and ensuring a positive customer experience. - Collaborate with cross-functional teams to resolve issues and improve processes.

**Salary**: ₹18,000.00 - ₹20,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Rotational shift

Ability to commute/relocate:

- Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English ,Hindi (preferred)

**Speak with the employer**
+91 6291434923